Here are some of our frequently asked questions. If you have any other questions feel free to get in touch!

Do you have a store?

Unfortunately, we don’t have our own store (yet), only our online web store. We do sell our products at a variety of other shops across the UK. Take a look at our list of stockists.

Do you sell wholesale?

Yes, we do! We are always on the lookout for new wholesale stockists. If you’re a shop interested in selling our products please get in touch, we would love to send you our wholesale brochure and have a chat! 

What are your products made from?

Our candles are made from 100% soy wax. Soy wax is 100% plant-based, sustainable, and eco friendly. We use cotton and paper wicks to reduce sooting and give you the best burn and reduce the chances of tunneling. 

To fragrance both our candles and diffusers, we use a combination of essential and fragrance oils. All the fragrances we use are vegan friendly and we only use premium fragrance oils. Our products that use 100% essential oils are clearly labeled as such. 

Our diffuser base is non-toxic, vegan friendly and has a low carbon footprint. 

Can I request something different?

Absolutely! We have done lots of custom and bespoke orders and we love working with you to create something you’re dreaming of! We can do all sorts from changing the wording on the labels to finding different containers. We also do bespoke orders for our wholesale customers such as unique scents or branding the products as your own with your logo. 

Drop us an email hello@kelhamcandle.co.uk or message us on Facebook or Instagram to discuss. 

Do you do everything yourself?

Yes, we really do! Everything is done by me, Emily, and I often have help from my other half Dan. Frank the sausage dog is more of a hindrance. I design all the labels myself, pour every reed diffuser and candle, label and box it all and send orders off to their new home. I do all the social media and marketing myself too, it really is a business of dedication and love.